I had a good visit the staff was very professional
I'm in my sixties, had about a half dozen unhappy dental experience until age 30.... but for over thirty years now I've been VERY happy with Dr. Pirok, Jill, and the read of Penn Dental! I actually *ENJOY* going to the dentist to catch up on their lives a bit as friends while relaxing and having my teeth worked on. Seriously. It's *extremely* rare that there's any pain sensation at all beyond an initial (and very small) pricking during the Novacaine injections, there's virtually no numbing at all beyond the immediate tooth area where the work is being done, and very little, if any, pain later in the day.
HIGHLY recommended!
- Michael J. McFadden
-1 point for service (for attitude, not quality of dental care)
Receptionist could be friendlier. Dr. and technician could improve their "bed side manner." i.e. not be condescending about people's lack of knowledge of dental health and their level of dental care
Also, some of these survey questions need to be adjusted to fit the agree/disagree scale used.
It took months to get an appointment, but my visit was great.
I presented for a same-day appointment for tooth pain. I was satisfied with the care that I received, however I informed the dentist that I was pregnant and he instructed me that I should be taking Ibuprofen for my inflammation. I questioned this stating that I am fairly confident that it is not safe for pregnant women to take ibuprofen. He insisted that it would be okay. I then called my OB after my appointment and was advised that it is not safe for pregnant women to take ibuprofen. I wish that he would have taken the extra few minutes to ensure that it was safe to take a medication before he recommended that I take it. Other than this, I was very satisfied with my visit.
I love this dentist it makes my experience so easy they don’t make you feel bad about yourself and they help you with different options for care and I like that the receptionist is able to walk me through questions I have and I love the hours
I had been putting off finding a new dentist after a move and new job -- always find it stressful and annoying to switch medical providers -- and felt very lucky to have found this office! Clean, pleasant, professional and everything was seamless. Definitely made me feel good about trusting you with my future dental needs!
Dr pirok was very attentive and informative. Real great experience for such an invasive procedure.
The sunglasses to protect eyes were dirty- please clean between users! Also, your receptionists and hygienists are so friendly, but my interactions with my dentist have been uncomfortable. Instead of addressing me directly to give a rundown of the appointment and future options, he spoke directly to the hygienist and referred to me in the third person, "She can do XXX if she wants, it will be covered under her insurance, she won't need XXX, it won't take her long, etc". It was like I wasn't even in the room. Then he left. I understand the hygienist needing to take notes, but it's my health and you should have a conversation with me about it instead of me eavesdropping.
The office was great, office staff, technician and dentist were great. It's nearly impossible to get an appointment and that's kind of frustrating.
Office staff was extremely professional, courteous, and friendly
I have been a patient for about 40 years. Always been satisfied and pleased with service.
This is a great practice I am really going to miss Dr. Perock SR. when he retires. I've met Dr. Annie a few times she seems lovely. The staff is always friendly and helpful. I heard Jill was retiring she is really sweet she too will be missed. Congratulations to Angie on her promotion she will do a great job.
Nice office, friendly staff. No long wait time. They get u in and out. Dentist is nice n friendly.
Everyone was pleasant and made sure I was comfortable. Everything was explained to me and there were no surprise fees. I would highly recommend this office.
Staff are extremely professional and the waiting room is clean and comfortable. Didn't have to wait long at all for the appointment. Dentist himself is always courteous and skilled, feel like my dental care is well managed.
Always a great experience. Professional staff! and very clean. The $10 PPE fee should be waved!
I always have positive experiences with this office!
Great experience this was my first time using this office staff technicians and dentist are very professional i will recommend to friends and family
This was my second visit at this location, the professionalism of the is extraordinary. I am very pleased with Pennsylvania Dental Group!
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